1. Overview

Welcome to Apeiron’s online store. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Apeiron ("we," "us," or "our") governing your access to and use of our website, services, and security products ("Products"). By placing an order, browsing our website, or using our Products, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of our website or Products after any changes constitutes acceptance of the revised Terms. If you do not agree with any part of these Terms, you must immediately cease using our services and Products.

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2. Use Limitation

You agree to use our website and Products only for their intended purposes and in compliance with all applicable laws and regulations. Unauthorized use includes, but is not limited to, reverse-engineering, tampering with, or modifying our Products in any way that compromises their functionality or security. You may not use our Products for unlawful activities, including surveillance without consent, data theft, or any action that infringes on the rights of others. Additionally, you may not resell, distribute, or commercially exploit our Products without prior written authorization from Apeiron. Any unauthorized access to our website, systems, or networks is strictly prohibited. By using our services, you confirm that you are at least 18 years of age or have obtained consent from a legal guardian.

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3. Order and Acceptance

When you place an order through our website, you are making an offer to purchase our Products under these Terms. Apeiron reserves the right to accept or reject any order at our sole discretion. Acceptance of your order occurs when we send you an order confirmation email, at which point a binding contract is formed. We may cancel orders for reasons including, but not limited to, pricing errors, stock unavailability, or suspected fraudulent activity. Product descriptions, images, and specifications on our website are provided for informational purposes and may be updated or modified without prior notice. While we strive for accuracy, we do not guarantee that all details are error-free.

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4. Price, Payment, and Tax

All prices listed on our website are exclusive of applicable taxes, shipping fees, and import duties unless otherwise stated. Payment must be made in full at the time of checkout using one of our approved payment methods, such as credit/debit cards or other electronic payment systems. You are solely responsible for any additional taxes, customs duties, or fees imposed by your local jurisdiction. Where required by law, Apeiron will collect and remit sales tax on applicable transactions. If your payment method is declined, we reserve the right to cancel your order or suspend delivery until payment is successfully processed.

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5. Delivery

We aim to process and ship orders promptly, but delivery times are estimates and not guaranteed. Shipping costs and delivery options will be displayed during checkout. Risk of loss or damage to the Products transfers to you upon delivery to the specified shipping address. If delivery attempts fail due to incorrect address information or recipient unavailability, the order may be returned to us, and a refund may be issued minus any shipping and restocking fees. International shipments may be subject to customs delays, which are beyond our control.

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6. Use of Product

Apeiron’s Products are designed for lawful security and monitoring purposes. You are responsible for ensuring proper installation, operation, and compliance with all local laws and regulations regarding their use. Our Products should not be used for unauthorized surveillance, harassment, or any activity that violates privacy rights. Any modifications, misuse, or failure to follow provided instructions may void warranties and result in product malfunction or security risks. Apeiron disclaims all liability arising from improper use, unauthorized alterations, or failure to adhere to safety guidelines.

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7. Right of Withdrawal

If you are a consumer within a jurisdiction that provides a statutory right of withdrawal (e.g., the EU’s 14-day cooling-off period), you may return Products within 30 days of delivery for a full refund, provided they are unused, in their original packaging, and accompanied by proof of purchase. Certain items, such as customized Products, opened software, or Products damaged after delivery, are exempt from returns. To initiate a return, please contact our customer support team at [support email]. Refunds will be processed within [X] business days after we receive and inspect the returned item.

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8. Retention of Title

Ownership of the Products remains with Apeiron until full payment has been received. Until then, you hold the Products as a custodian and may not sell, transfer, or pledge them as security. If payment is not completed, we reserve the right to reclaim the Products without prejudice to any other legal remedies available to us.

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9. Billing and Account Information

You agree to provide accurate and up-to-date billing, shipping, and account information when making a purchase. It is your responsibility to ensure that payment details are correct and that your account credentials (e.g., login information) are kept secure. Notify us immediately of any unauthorized account activity. Apeiron is not liable for losses resulting from fraudulent transactions due to compromised account security.

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10. Limitation of Liability

Apeiron’s liability for any claims related to our Products or website is limited to the purchase price paid for the relevant Product. We shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption. This limitation does not apply in cases of gross negligence, willful misconduct, or where prohibited by law.

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11. Intellectual Property

All intellectual property rights, including trademarks, logos, website content, and product designs, are the exclusive property of Apeiron. Unauthorized use, reproduction, or distribution of any Apeiron intellectual property is strictly prohibited and may result in legal action.

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12. Indemnification

You agree to indemnify and hold Apeiron harmless from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms, misuse of Products, or violation of applicable laws.

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13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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14. Disclaimer

Our Products and website are provided "as-is" without warranties of any kind, express or implied. Apeiron disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free website operation.